When you are in need of service or repair of industrial gearbox, geared motor or screwjack, regardless of brand, contact us and we will make the return of your unit to our factory simple and seamless.
Once at the Radicon Service Centre we will assess the condition of the gearbox and what measures need to be taken to return the unit to a serviceable condition with a full 12 month “As New”** warranty.
At that point we will send you a full pictorial report showing the damaged parts and explaining our recommended course of action. Along with this report we will provide a cost-effective quotation to enable you to make the best decision for your application.
Our service technicians will do repairs and maintenance at existing location (where possible), for both unplanned as well as planned or upgrade requirements. Where a repair is not possible or not economically viable we will support you with either a catalogue option or custom built replacement, detailing all the parameters we have considered to maximise the value of your investment.
**Our “As New” warranty covers all parts and labour in the unit whether replaced or not as long as you accept the recommendations within our report. So, in the unlikely event, a product repaired by us fails during the warranty period we will repair the unit fully whether or not the part that has broken was included in the original repair. Terms and conditions apply.
If you are an existing customer and your need is urgent, please contact Radicon via the emergency number outside of these hours 7:30-16:15 07808 093048. If you do not have an account with Radicon, please click HERE for our distribution network who will be able to help.
